The markets served by InovaCert value our services for their integrity. Critical to this is the need to recognize any potential conflicts of interest in the services provided. Also, to take action to ensure these do not adversely impact on the impartiality, independence and objectivity our actions.
As part of its on-going commitment to impartiality, the InovaCert has an Independent Certification Impartiality Board. InovaCert routinely identifies and analyses the possibilities for conflict of interest arising from its relationships and the delivery of its certification services. Where threats of impartiality are identified the provisions to eliminate or minimize such threats are documented -along with data demonstrating their on-going effectiveness. These are made available to ICIB for consideration as part of their periodic review of the impartiality of the audit, certification and decision making processes of InovaCert.
Every InovaCert employee shares one key element in annual performance plans – be customer focused and take responsibility for delivering on commitments made to customers.